Getting started
Learn the basics of your Universe, Pulse, Timeline, Calendar and your personal orb worlds.
Browse the FAQ →24ORB HELP
Help when you need it.
Find answers, learn how 24ORB protects your private spaces, or send our support team a message. We designed support to be simple and human.
Privacy & security
Understand private sharing, account security, media protection and how 24ORB handles your information.
Read Privacy →Calendar & sharing
Only invited people can access a shared calendar. Owners control who can view, add or edit events.
Calendar answers →Pulse & media
Get help with posts, replies, photos, videos, audio, Jam45 music previews and your Pulse audience.
Pulse answers →Account & access
Password, sign-in, device, account and accessibility questions belong here.
Open Account →Something else?
Send us a message below. Please never include your password, recovery codes or other secrets.
Contact support ↓CONTACT 24ORB
Tell us what’s going on.
Messages from this form are sent to support@24orb.com and are also stored in the 24ORB site’s support submissions so a message is not lost if email delivery has a problem.
Security: never send a password, MFA recovery code, payment card number, private encryption key or other secret through support.
Looking for the rules behind the platform?
Our Privacy and Terms pages explain how 24ORB handles personal information, content, account responsibilities and legal requests.